Frequently Asked Questions
Everything you need to know about your Vox gear and orders.
How can I track my order?
Once your order is processed, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping for amplifiers?
Yes, we ship our electronics globally. Please note that shipping rates and delivery times vary by destination, and customers are responsible for local import duties.
What is the warranty policy on Vox electronics?
All new Vox amplifiers and pedals come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship.
What is your return policy for audio equipment?
We offer a 30-day return window for all items. Products must be returned in their original packaging with all accessories and manuals included to qualify for a full refund.
Are your power supplies compatible with my local voltage?
Our products are manufactured for specific regions. Please ensure you select the correct voltage version (110V or 230V) for your location before completing your purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'buy now, pay later' financing options at checkout.